It was all bad just a week ago…
Date:
June 6th, 2010
Authors:
J.Cole, A. Benjamin, A. Patton
Status:
Redecorated ( that means the tables have turned); Everything is up and running as designed.
Summary:
Around 2100 on May 31st one of the servers that store the music for the up and coming artists was set on fire during a scheduled tour for artists. It spread to the rest of the music servers and all of the hip hop servers were put on notice and shut down. It was first noticed by P. Rosenberg following the incident. He saw someone running from the property, and he was screaming “Who’s that, Who’s That” point in the direction of someone. When the authorities caught the suspect and all he would say is “I got that flame” and “Don’t worry about my name” and “I’m the one.” The next day the suspect's name was everywhere. Authorities leaked the information about the activities to the press and they went wild. The incident was mentioned on the morning show radio program and they talked about the guy who set fire to hip hop music. Hip hop music servers were brought back to operating function with the replacement of the servers and restored from the backup data stored off-site.
Impact:
All hip hop music was suspended for roughly 12 hours.
Other genres of music unaffected.
Root Causes:
The activities of one individual set fire to the hip hop music servers during a routine tour that was given to artists.
Trigger:
An artist trying to make a name for himself set fire to the servers.
Resolution:
Replaced the servers and re-populated storage from off-site backups.
Increased physical security for artist tours.
Detection:
P. Rosenberg was the first to notice but there were plenty of eyewitnesses to the act.
Action Items:
Increased security for artists tours and events.
Better screening for artists' talents.
Lessons Learned:
Be prepared for anything during artists’ tours
if you are selling rap make sure its mean so they keep coming back.
What went well:
Lots of publicity for the company and the artists involved.
Newer Servers.
What went wrong:
Flame retardants did not engage.
Hip hop music shut down for roughly 12 hours to reflect on what happened.
Where we got lucky:
The site at which the servers were located only contained hip hip servers.
Timeline
2100 May 31st — Artist sets fire in hip hop servers during a scheduled event
2205 May 31st — P. Rosenberg sees the suspect running from the area along with several other witnesses.
0600 June 1st Authorites leak information on fire starter.
0900 June 1st servers were replaced and rebuilt with off-site data.